{"xsrfToken":"804da091b0af21742a5eb595d7d372355e0667d1_lout","branding":{"id":"1","key":"mail","name":"AUG Stockholm Service Desk","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#002e6e","headerLinkHoverBGColor":"#002e6e","headerBadgeColor":"#002e6e"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"We are working on this!","userInitialAnnouncementMessageWiki":"<p>We are setting up this section, so please be patient <img class=\"emoticon\" src=\"/servicedesk/customershim/images/icons/emoticons/smile.png\" height=\"16\" width=\"16\" align=\"absmiddle\" alt=\"\" border=\"0\"></p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","announcementHeader":"We are working on this!","announcementMessage":"We are setting up this section, so please be patient :)","localeDisplayName":"English (United States)"},"sv-SE":{"helpCenterTitle":"Välkommen till Hjälpcentral","sharedPortalName":"Hjälpcentral","localeDisplayName":"Swedish (Sweden)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"1","key":"mail","projectId":10103,"serviceDeskId":1,"name":"AUG Stockholm Service Desk","description":"<p>Welcome! You can raise a AUG Stockholm Service Desk request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"9","name":"Idea / Suggestion","descriptionHtml":"","callToAction":"Idea / Suggestion","introHtml":"<p>If you have an idea or suggestion for what we should do at AUG Stockholm.</p>","icon":10632,"iconUrl":"https://stockholmaug.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10632","groups":[2],"key":""},{"id":"11","name":"Presentation","descriptionHtml":"","callToAction":"Presentation","introHtml":"<p>If you would like to present something at one of our meetings.</p>","icon":10601,"iconUrl":"https://stockholmaug.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10601","groups":[2],"key":""},{"id":"10","name":"Support","descriptionHtml":"","callToAction":"Support","introHtml":"<p>If you need help with anything.</p>","icon":10600,"iconUrl":"https://stockholmaug.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10600","groups":[2],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10626,"iconUrl":"https://stockholmaug.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10626","groups":[],"key":""},{"id":"2","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10617,"iconUrl":"https://stockholmaug.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10617","groups":[],"key":""},{"id":"4","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10600,"iconUrl":"https://stockholmaug.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10600","groups":[],"key":""},{"id":"3","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10625,"iconUrl":"https://stockholmaug.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10625","groups":[],"key":""},{"id":"1","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10606,"iconUrl":"https://stockholmaug.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10606","groups":[],"key":""}],"reqGroups":[{"id":2,"name":"AUG Stockholm Contact Types"}],"orderMapping":{"2":[10,11,9],"1":[1,2,3,4,6,7,8]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"298f5ce8-6de2-345c-b6bd-b8001c498ae3","appLinkName":"System Confluence","appLinkUrl":"https://stockholmaug.atlassian.net/wiki","spaceKey":"MAIL","spaceName":"AUG Stockholm Service Desk","spaceUrl":"https://stockholmaug.atlassian.net/wiki/spaces/MAIL","isServer":false},"labels":[],"projectKey":"MAIL","serviceDeskId":1,"kbLinkDomainURLs":["https://stockholmaug.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"MAIL","userLanguageHeader":"Welcome to Stockholm AUG!","userLanguageMessageWiki":"<p>Welcome to the Stockholm AUG service desk. This is where you can contact us for support, ideas or requests to present something at one of our meetings.</p>\n<p>If you want you can also join us on Slack using <a href=\"https://join.slack.com/t/augstockholm/shared_invite/enQtNDc2MzI3Mzc1MDI1LTY3MGJjNjA4YWI5MmFjYTY3ZmJjOTEwNDkyY2UyY2Y1MGRiNjUwN2JiODBiMzA4MjliY2JhZmE4YWM4NTZjYzI\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">this link</a>.</p>","defaultLanguageHeader":"Welcome to Stockholm AUG!","defaultLanguageMessage":"Welcome to the Stockholm AUG service desk. This is where you can contact us for support, ideas or requests to present something at one of our meetings.\n\nIf you want you can also join us on Slack using [this link|https://join.slack.com/t/augstockholm/shared_invite/enQtNDc2MzI3Mzc1MDI1LTY3MGJjNjA4YWI5MmFjYTY3ZmJjOTEwNDkyY2UyY2Y1MGRiNjUwN2JiODBiMzA4MjliY2JhZmE4YWM4NTZjYzI].","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMjNjMzNmOS0xNzMyLTQwODEtYTNhMS02NzFlMTU0OTI3YzAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDEwMyI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MTUxMjIxMjcsIm5iZiI6MTcxNTEyMDkyN30.D32qnA94nBx56g6lCFMF1u8_OAWG9ca7Fb_E14J4Ei8","targetCollection":"upload-project-10103","endpointUrl":"https://api.media.atlassian.com","clientId":"223c33f9-1732-4081-a3a1-671e154927c0","tokenDurationInMins":20}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://stockholmaug.atlassian.net/wiki","kbLinkDomainURLs":["https://stockholmaug.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}